Scam - How to remove is the URL that holds a scam targeted at Mac users. It poses as AppleCare, official Apple support, and presents a fake virus alert. The goal of the alert is to get you to install a paid program, probably Cleanup My Mac. is only one of many scam websites pushing unwanted applications (there is,,, and others). This is not a new problem, unfortunately, it’s still widespread.

These pages pretend to be security warnings from Apple, but don’t be fooled — they have nothing to do with the official company. Apple themselves warn customers to ignore these fake warnings. is nothing more than a scam created by malicious actors to sell fake security software:

  • Scam
  • Scareware
  • Previously installed malware
  • Malicious ads online
  • Money spent on fake security applications
  • Unnecessary stress caused by the warning
  • Uninstall CleanupMyMac manually (delete it from the Applications folder)
  • Scan your computer for malware (Combo Cleaner)

Scareware is a type of malicious program that stresses people out and then asks them for money to fix nonexistent problems. appears to be an example of scareware. It threatens that your data is at risk of being stolen or deleted and gives you a 5 minute countdown. Here’s the text this warning presents:

Your system is infected with 3 viruses!
Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% – Immediate removal required!
The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files.
Traces of 1 phishing/spyware were found on your Mac with MacOS 10.14 Mojave.
Personal and banking information is at risk.
To avoid more damage click on ‘Scan Now’ immediately. Our deep scan will provide help immediately!
4 minute and 34 seconds remaining before damage is permanent.

Stop the alerts

To know how to stop these alerts from showing up, first we need to know what causes them.

It’s possible that the alerts appeared thanks to malicious ads and redirects on shady websites. If popped up in your browser, close the page (you can press Cmd and W at once to close the current window). It’s possible that this was a one-time thing. A bad ad doesn’t mean that your Mac is infected.

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However, often the cause of these fake warnings is a malicious program already installed on your Mac. Yep, Macs have malware, too. It’s not usually as dangerous as Windows trojans and ransomware viruses, but it should still be taken seriously. If you started seeing system warnings on your Mac that take you to, that’s the fault of some kind of malicious application in your system.

It might be difficult to find the malware manually, so it’s advisable to use an anti-malware program, such as Combo Cleaner to find the cause of alerts. Delete the files associated and you should be safe. Remember, the warnings were totally made-up and have nothing to say about the actual state of your Mac.

If you happened to download and install CleanupMyMac — the application that recommended — it’s best to delete it because it’s nothing more than a scam. It tells you that it found a bunch of problems on your computer, but it’s only doing it to get you to buy it. What a business model.

Automatic Malware removal tools

Download Spyhunter for Malware detection

Note: Spyhunter trial provides detection of parasites and assists in their removal for free. limited trial available, Terms of use, Privacy Policy, Uninstall Instructions,

Download Combo Cleaner for Malware detection

Note: Combo Cleaner trial provides detection of parasites and assists in their removal for free. limited trial available, Terms of use, Privacy Policy, Uninstall Instructions, Refund Policy ,

How to recognize fake alerts

But how would you know that the alerts are fake? The scammers try to make their warning as realistic as possible, from the URL including “Apple”, to the page imitating a genuine AppleCare page.

There are things that give away alerts being fake:

  • First, it’s the alert appearing in your browser. It’s a web page! If you access it using another device, you’ll see show the exact same warning.
  • Similarly, the “Scan Now” option leads you to another website. It can’t scan your device because a webpage can’t see your files. The results are predetermined.
  • Another red flag is the threat of “permanent damage”. is trying to scare you into acting immediately. That’s because if you searched for the warning online, you’d find articles explaining how it’s fake. Apple would never be so drastic as to threaten to break your Mac.

During stressful situations like when the alert appears, it’s important to stay calm and to remember that there are malicious actors out there, trying to take advantage of innocent people.

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