SweetIM - How To Remove?

 

SweetIM is browser hijacker infection that can be installed to your computer bundled with other software. In many cases one does not know about this toolbar installation before it makes changes to Internet browser settings. Add-on becomes active if a computer user does not take off a checkbox when installing the main software. SweetIM Virus replaces original home page and default search engine to search.sweetim.com. This malware distribution method is called bundling and is the most popular among all distribution methods. How can you avoid this happening? Simply pay close attention to the installation process of freeware. Usually additional software like this is marked as default option, so if you do not change anything, it will get installed eventually.

This infection operates as browser add-on. It was developed to fit all most common web browsers, so it does not matter whether you use Google Chrome or Mozilla Firefox – either one of them can be infected. If SweetIM is added to the extension list of your web browser, it will automatically change both homepage and default search engine without asking you for permission. Those settings can not be changed manually until you completely remove the virus from your computer.

SweetIM Virus remove

Although the webpage to which an infected computer’s user is redirected to looks like an ordinary search page, there are points one should know. First of all, when you perform any search on this search engine, you will be given SweetIM ads among top results. It means that you may get not exactly what you searched for. Usually websites affiliated to SweetIM are of a low-quality, sometimes can be even dangerous and implement other malware onto your system.

Another issue to consider is your privacy and the right to chose. The changes made to your PC were without your consent and you were not left any option to undo the changes. Talking about your privacy, SweetIM Virus is known to monitor your Internet browsing behaviour and send this data to remote servers. Information gathered might be used for various purposes, such as targeted advertising.

Once you made up your mind to remove SweetIM, a simple uninstall procedure will not be enough. It is highly recommended to perform a full system scan before doing anything else. You should do this using anti-malware program like Reimage for this. In many cases toolbars are distributed by Trojans therefore you should make sure similar infections are removed and only then move on to the manual removal procedure. We have developed a step-by-step SweetIM manual removal guide which can be found below this article, so feel free to take a look at it.



Automatic SweetIM removal tools

 
 
Note: Reimage trial provides detection of parasites and assists in their removal for free. You can remove detected files, processes and registry entries yourself or purchase a full version.  We might be affiliated with some of these programs. Full information is available in disclosure

Manual removal of SweetIM virus

How to remove SweetIM using Windows Control Panel

Many hijackers and adware like SweetIM install some of their components as regular windows programs as well as additional software. This part of malware can be uninstalled from Control Panel. To access it, do the following.
  • Start→Control Panel (older Windows) or press Windows Key→Search and enter Control Panel (Windows 8);
    Control panel
  • Choose Uninstall Program;
    Programs and features
  • Go through a list of programs and select entries related to SweetIM .
    Remove toolbars
  • Click uninstall button.
    Uninstall
  • In many cases anti-malware programs are better at detecting related parasites, thus I recommend installing Spyhunter or Reimage to identify other programs that might be a part of this infection.
    Scan with spyhunter
This method will not remove some of browser plugins therefore proceed to the next part of the removal guide.
Removing SweetIM from your browsers

  Top How To remove SweetIM from Google Chrome:

  • Click on the 3 horizontal lines icon on a browser toolbar and Select More Tools→Extensions
    Extensions
  • Select all malicious extensions and delete them.
    Remove extensions
  • Click on the 3 horizontal lines icon on a browser toolbar and Select Settings
    Open settings
  • Select Manage Search engines
    Manage search engines
  • Remove unnecessary search engines from the list
    Delete search engines
  • Go back to settings. On Startup choose Open blank page (you can remove undesired pages from the set pages link too).
  • If your homepage was changed, click on Chrome menu on the top right corner, select Settings. Select Open a specific page or set of pages and click on Set pages.
    Set pages
  • Delete malicious search websites at a new Startup pages window by clicking “X” next to them.
    Delete start pages

(Optional) Reset your browser’s settings

If you are still experiencing any issues related to SweetIM, reset the settings of your browser to its default settings.

  • Click on a Chrome’s menu button (three horizontal lines) and select Settings.
  • Scroll to the end of the page and click on theReset browser settings button.
    Resset settings
  • Click on the Reset button on the confirmation box.
    Reset approve

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.

  Top

How To remove SweetIM from Firefox:

  • Click on the menu button on the top right corner of a Mozilla window and select the “Add-ons” icon (Or press Ctrl+Shift+A on your keyboard).
    Select add-on
  • Go through Extensions and Addons list, remove everything SweetIM related and items you do not recognise. If you do not know the extension and it is not made by Mozilla, Google, Microsoft, Oracle or Adobe then you probably do not need it.
    Remove add-on
  • If your homepage was changed, click on the Firefox menu in the top right corner, select Options → General. Enter a preferable URL to the homepage field and click Restore to Default.
    Restore default

(Optional) Reset your browser’s settings

If you are still experiencing any issues related to SweetIM, reset the settings of your browser to its default settings.

  • Click on the menu button on the top right corner of a Mozilla Firefox window. Click on the Help button.
    Help button
  • ChooseTroubleshooting Information on the Help menu.
    Troubleshooting
  • Click on theReset Firefox button.
    Refresh firefox
  • Click on the Reset Firefox button on the confirmation box. Mozilla Firefox will close and change the settings to default.
    Refresh firefox approve

(Optional) Steps for older Mozilla Firefox versions:

  • Enter “about:config” in URL bar and hit enter. This will open the settings page
    Abou config
  • Type “Keyword.url” in the search box. Right click and reset it.
    Reset Keyword.url
  • Type “browser.search.defaultengine” in the search box. Right click and reset it.
  • Type “browser.search.selectedengine” in the search box. Right click and reset it.
  • Search for “browser.newtab.url”. Right-click and reset it. This will make sure that the search page won’t launch on every new tab.
  • If the settings revert and the scan with anti-malware programs is clean: close Firefox, open file explorer and enter %AppData% in the address bar. Enter user.js in the search box. If this file exists, rename it and start Firefox again. You will have to repeat the steps above.
    Remove user.js

If the problem persists, scan your system with an anti-malware program to identify malicious entries.

  Top How to remove SweetIM virus from Internet Explorer:

How to remove SweetIM virus from Internet Explorer (older versions):

  • Click on the arrow on the right of the search box.
  • Do the following: on IE8-9 choose Manage Search providers, on IE7 click Change search defaults.
  • Remove the SweetIM from the list.

How to remove SweetIM from IE 11:

  • Click on the Settings icon (top right) → Manage Addons.
    Add-on
  • Go through Toolbars and extensions. Remove everything related to SweetIM and items you do not know that are made not by Google, Microsoft, Yahoo, Oracle or Adobe.
    Disable add-ons
  • Select Search Providers.
    Set search engine
  • If any of these search providers is not available, follow “Find more search providers” in the bottom of the screen and install Google.
    Find search engines
  • Close the Options.
  • If your homepage was changed, click on the Gear icon on the top right corner to open the Internet Explorer menu, select Internet options and choose General tab. Enter a preferable URL to the homepage field and click Apply.
    Restore home page

(Optional) Reset your browser’s settings

If you are still experiencing any issues related to SweetIM, reset the settings of your browser to its default settings.

  • Gear icon→Internet Options.
    Internet options
  • Choose the Advanced tab and click on the Reset Reset settings
  • Select Delete personal settings checkbox and click on the Reset button.
    Reset approve
  • Click on the Close button on the confirmation box, then close your browser.
    Reset

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.

How to remove SweetIM from Microsoft Edge:  Top

Resetting Microsoft Edge setting (Method 1)

  • Open Microsoft Edge and click on More actions button (three dots at the top right corner of the screen), then choose Settings.
    Open settings
  • In the Settings window, click Choose what to clear button.
    Choose clear
  • Select everything that you want to remove and click Clear.
    Clear browsing data
  • Right click on Start and choose Task manager.
    Open task manager
  • In the Processes tab right click on Microsoft Edge and select Go to details.
    Go to details
  • In the Details look for entries named Microsoft Edge, right click on each of them and select End Task to end these entries.
    End Edge task

If the first method didn't work for you, follow the steps of advanced method below. Make sure you backup your data before completing these steps.

Resetting Microsoft Edge setting (Method 2)

  • Navigate to the following folder: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe Select all of the entries in this folder, right click on them and select Delete.
    Delete files
  • Click Start button and type in “Windows power”. Right click on the Windows PowerShell entry and choose Run as administrator.
    Open powershell
  • When Administrator: Windows PowerShell window appears on your screen, paste in this line after PS: cd C:\WINDOWS\system32 and press Enter: Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
    Run command
Once you finish these steps, SweetIM should be removed from your Microsoft Edge browser.

  Top How to remove SweetIM from Safari:

Remove malicious extensions

  • Click on Safari menu on the top left corner of the screen. Select Preferences.
    Open preferences
  • Select Extensions and uninstall SweetIM and other suspicious extensions.
    Extensions
  • If your homepage was changed, click on Safari menu on the top left corner of the screen. Select Preferences and choose General tab. Enter preferable URL to the homepage field.
    Reset homepage
(Optional) Reset your browser’s settings(older versions)

If you are still experiencing any issues related to SweetIM, reset the settings of your browser to its default settings.

  • Click on Safari menu on the top left corner of the screen. Select Reset Safari…
    Choose reset
  • Select which options you want to reset (usually all of them come preselected) and click on the Reset button.
    Reset

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.

Manual removal

 

Important Note: Although it is possible to manually remove SweetIM, such activity can permanently damage your system if any mistakes are made in the process, as advanced spyware parasites are able to automatically repair themselves if not completely removed. Thus, manual spyware removal is recommended for experienced users only, such as IT specialists or highly qualified system administrators. For other users, we recommend using Reimage or other tools found on 2-viruses.com.

Processes:
Files:
Dll:
External decryptor:

 

     
 

About the author

 - Main Editor
I have started 2-viruses.com in 2007 after wanting to be more or less independent from single security program maker. Since then, we kept working on this site to make internet better and safer place to use.
 
November 21, 2012 15:41, August 2, 2017 05:40
 
   
 

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