Matrix ransomware - How to remove

Matrix ransomware or Matrix trojan, is a type of virus that will try to infect your computer and encrypt various files stored on it. Usually ransomware can encrypt almost all file types, but in this case things are different – Matrix ransomware is not capable of encrypting all files. It might be that the virus is still in a development stage or hackers behind it simply left some things out.

In case to efficiently encrypt your files, Matrix ransomware employs either asymmetric encryption method (just like Koolova ransomware virus) or symmetric encryption method (like 4rw5w ransomware). At the moment we have no clue which encryption method is used by Matrix virus, but regardless of this fact, files encrypted by it will be impossible to unlock without a special unique key.

Matrix ransomware remove

The special key needed to perform decryption is stored on a remote server and has to be sent to you by cyber criminals. They only agree to do it if you pay the ransom. For that reason, after the encryption, you will be presented with detailed instructions how the ransom should be paid. The virus will create a text file called ‘readme-matrix.rtf’ and put it in every folder with encrypted files. Original text of the file:

Внимание! Все Вашu файлы были зашифpoваны.
Чmoбы раcшифрoвать uх, Вам нeoбхoдимo omnравить код:
на электpoнный адрес: [email protected]
Далeе в oтвeтнoм пиcьмe вы noлyчите вce нeoбxoдuмые uнстpyкцuu.
Пonыmku расшифрoвать самocmoяmeльнo не пpuвeдym ни k чемy, kрoмe безвoзвpатнoй noтeри инфoрмацuи.
Ecли вы вcё же xomиme nonыmаmьcя, тo пpедваритeльнo cдeлайтe pезервныe konиu файлoв, uначe в слyчаe ux изменeнuя раcшифрoвка станeт нeвoзмoжнoй ни при каkuх ycлoвuяx.
Еcли вы не noлyчuлu oтвета пo вышеykазаннoмy адpecy в течениe 24 чаcoв (и тoльko в этoм случае!), вoспoльзуйmecь резервнoй пoчтoй:
[email protected]

Аttеntiоn! Аll yоur filеs wаs еnсryрtеd.
Tо dесryрt thе filеs, Yоu hаvе to shоuld sеnd thе fоllоwing cоdе:
tо е-mаil аddrеss: [email protected]
Thеn Yоu will rеciеvе аll nеcеssаry instruсtiоns.
Аll thе аttеmpts оf dесryptiоn by yоursеlf will rеsult оnly in irrеvосаble lоss оf yоur dаtа.
If yоu still wаnt tо try tо dеcrypt thеm by yоursеlf plеаsе mаkе а bаckup аt first bеcаusе thе dесryptiоn will bеcоmе impоssiblе in cаsе оf аny chаngеs insidе thе filеs.
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаil fоr mоrе thоn 24 hеurs (аnd оnly in this cаsе!), usе thе rеsеrvе е-mаil аddrеss:
[email protected]

As you can see, the message is presented both in English and Russian, thus this leads to the conclusion, that the virus is targeted to the Russian speaking audience. Cyber criminals won’t reveal the amount you will be asked to pay, however, usually it’s something around $300 and $1000, so that’s a lot of money.

Files encrypted by Matrix virus will have an additional extension ‘.matrix’ or ‘.b10cked’. File with such an appendix is completely useless, since you can not open it or use in any other way. In addition to that, your desktop picture will be automatically changed to another message, which is meant to scare you and pay the ransom. Text of the desktop screensaver message:

This operating system and all of important data was locked due to the violation of the federal laws of the United States of America! (Article 1, Section 8, Clause 8; Article 202; Article 210 of the Criminal Code of U.S.A provides for a deprivation of liberty for four to twelve years.)
Following violations were detected: Your IP address was used to visit websites containing pornography, child pornography, zoophilia and child abuse. Your computer also contains video files with pornographic content, elements of violence and child pornography! This computer is aimed to stop your illegal activity. To unlock your files you have to pay the penalty! You have only 96 hours to pay the penalty, otherwise you will be arrested! You must pay the penalty through Bitcoin Wallet. To pay the penalty and unlock you data, you should send the following code: – to our agent e-mails: [email protected] or [email protected] You will receive all necessaryy instructions! HURRY UP OR YOU WILL BE ARRESTED!!!

Remove Matrix virus

The bad news is that at the moment it is not possible to decrypt files locked by Matrix ransomware for free. However, if you have a backup copy of your files, you can restore your system to previous date. It is not recommended to contact cyber criminals nor pay the ransom, because there are no guarantees that your files will be decrypted even if you pay the ransom.

Regardless that, you should make sure that your computer is clean from files related to Matrix ransomware, because it can cause you even more trouble. It can be done easily with some help from respectful anti-malware software. As it can be seen in this Report by VirusTotal, 48 out of 67 tested anti-malware tools detected Matrix virus as a trojan or  a ransomware:

Matrix trojan detected

We suggest to use reliable anti-malware tool with a big virus database – it would be either SpyHunter Simply scan your system with one of those tools and the infection will be gone for good.

In case you have any questions regarding the topic, feel free to ask them in the comments section below.

How to recover Matrix ransomware encrypted files and remove the virus

Step 1. Restore system into last known good state using system restore

1. Reboot your computer to Safe Mode with Command Prompt:

for Windows 7 / Vista/ XP
  • Start Shutdown RestartOK.
  • Press F8 key repeatedly until Advanced Boot Options window appears.
  • Choose Safe Mode with Command Prompt. Windows 7 enter safe mode

for Windows 8 / 10
  • Press Power at Windows login screen. Then press and hold Shift key and click Restart. Windows 8-10 restart to safe mode
  • Choose TroubleshootAdvanced OptionsStartup Settings and click Restart.
  • When it loads, select Enable Safe Mode with Command Prompt from the list of Startup Settings. Windows 8-10 enter safe mode

2.Restore System files and settings.

  • When Command Prompt mode loads, enter cd restore and press Enter.
  • Then enter rstrui.exe and press Enter again.CMD commands
  • Click “Next” in the windows that appeared. Restore point img1
  • Select one of the Restore Points that are available before Matrix ransomware has infiltrated to your system and then click “Next”. Restore point img2
  • To start System restore click “Yes”. Restore point img3

Step 2. Complete removal of Matrix ransomware

After restoring your system, it is recommended to scan your computer with an anti-malware program, like Spyhunter and remove all malicious files related to Matrix ransomware. You can check other tools here.  

Step 3. Restore Matrix ransomware affected files using Shadow Volume Copies

If you do not use System Restore option on your operating system, there is a chance to use shadow copy snapshots. They store copies of your files that point of time when the system restore snapshot was created. Usually Matrix ransomware tries to delete all possible Shadow Volume Copies, so this methods may not work on all computers. However, it may fail to do so. Shadow Volume Copies are only available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8. There are two ways to retrieve your files via Shadow Volume Copy. You can do it using native Windows Previous Versions or via Shadow Explorer. a) Native Windows Previous Versions Right-click on an encrypted file and select PropertiesPrevious versions tab. Now you will see all available copies of that particular file and the time when it was stored in a Shadow Volume Copy. Choose the version of the file you want to retrieve and click Copy if you want to save it to some directory of your own, or Restore if you want to replace existing, encrypted file. If you want to see the content of file first, just click Open.
Previous version
b) Shadow Explorer It is a program that can be found online for free. You can download either a full or a portable version of Shadow Explorer. Open the program. On the left top corner select the drive where the file you are looking for is a stored. You will see all folders on that drive. To retrieve a whole folder, right-click on it and select “Export”. Then choose where you want it to be stored.
Shadow explorer

Step 4. Use Data Recovery programs to recover Matrix ransomware encrypted files

There are several data recovery programs that might recover encrypted files as well. This does not work in all cases but you can try this:
  • We suggest using another PC and connect the infected hard drive as slave. It is still possible to do this on infected PC though.
  • Download a data recovery program.
  • Install and scan for recently deleted files. Data Recovery Pro
Note: In many cases it is impossible to restore data files affected by modern ransomware. Thus I recommend using decent cloud backup software as precaution. We recommend checking out Carbonite, BackBlaze, CrashPlan or Mozy Home.

Manual removal

Removal guides in other languages

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