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How to remove Palladium Pro?

January 4th, 2011

What is Palladium Pro?

Palladium Pro is freshly released malware which was noticed to be copying earlier released trickily designed Fake Microsoft Security Essentials. This scam will also display Microsoft Security Essentials alert for making you think that your computer is infected and then will definitely offer you to register its fake license. Be aware that if you pay for Palladium Antivirus, you will simply share your money with scammers who may even steal your credit card details. Remove Palladium Pro without any delay!

Palladium Pro reaches computers through trojan viruses, so PC users can hardly do anything about it. However, if you have anti-virus and anti-spyware softwares that are updated constantly, you may avoid such malwares secretly installed on your machine. Additionally, Palladium Antivirus’s intrusion into your PC is always followed by dropping harmless files that later will be detected as viruses and making some changes to Windows Registry of the host computer to launch everytime your PC is rebooted. The modified Registry will run executable of this malware without asking and you will find yourself interrupted by numerous popup ads and scanners. All these messages of Palladium Antivirus Pro are usually telling the same lie about low security guard of your PC and tons of viruses that should be uninstalled. Note, that these detections are earlier created files that do not pose any harm. Malware will claim something like this:

Microsoft Security Essentials Alert
Potential Threat Details
Microsoft Security Essentials detected potential threats that might compromise your private or damage your computer. Your access to these items may be suspended until you take an action. Click ‘show details’ to learn more.

Microsoft Security Essentials Alert
Solution found

Microsoft Security Center has detected the submitted suspicious file as “Trojan.Horse.Win32.PAV.64.a”.
Threat level – very high.
Required action – Antivirus software is required to find and delete all traces of the virus.
Click “Ok” to allow operation system to install the trial version of Palladium to solve the problem.
System reboot is required to complete the installation.

Reporting something malicious which is not there is a part of the malicious campaign of Palladium Pro and most of other malwares that all shouldn’t be followed. Remove Palladium Pro ASAP because it will continue its annoying activity and will also increase the additional risk to your PC, like promoting other computer viruses into your system.

Special NOTES for the removal of Palladinum Pro: When you find your PC infected, instead of a normal screen of start up, you will see a start screen with a Palladinum Pro logo. Instead of pressing one of its offered “Normal Startup” or “Safe Startup”, launch Windows Task Manager (ctrl+alt+delete) and stop palladium.exe process. Windows will ask if you are sure about this, so you should also press Yes. Additionally, you will see a blank screen with Task Manager running, so to return at your Windows desktop click the File menu, run New Task, write explorer.exe into the Open field and press OK. Now update your anti-spyware (Spyware Doctor or Malwarebytes Anti-Malware are recommended) and run a full system scan.

According to malware researcher S!Ri, you should also create a sold_pal file in %APPDATA% to register Palladium Pro and to simplify removal procedure. However, this will not remove Palladium Pro on its own, but it will stop it from blocking everything one launches.


Palladium Pro is Highly dangerous

arrow Palladium Pro is a corrupt application
arrow Palladium Pro may spread via Trojans
arrow Palladium Pro asks to pay for non-functional "full version"
arrow Palladium Pro may display fake messages warning about computer problems
arrow Palladium Pro may install additional spyware to your computer
arrow Palladium Pro may repair its files, spread or update by itself
arrow Palladium Pro violates your privacy and compromises your security
Download Spyware Doctor
for Palladium Pro detection

Note: Spyware Doctor trial provides detection of parasite like Palladium Pro and assists in its removal for free. You can remove detected files, processes and registry entries yourself or purchase a full version.



Palladium Pro screenshots


Palladium Pro screenshot

Manual Palladium Pro removal


Important Note: Although it is possible to manually remove Palladium Pro, such activity can permanently damage your system if any mistakes are made in the process, as advanced spyware parasites are able to automatically repair themselves if not completely removed. Thus, manual spyware removal is recommended for experienced users only, such as IT specialists or highly qualified system administrators. For other users, we recommend using Spyware Doctor or other malware and spyware removal applications found on 2-viruses.com.
Remove these Palladium Pro Registry Entries:
Remove these Palladium Pro files:
It is impossible to list all file names and locations of modern parasites. You can identify remaining parasites, other Palladium Pro infected files and get help in Palladium Pro removal by using free Spyware Doctor scanner. It comes with free real-time protection module that helps preventing Palladium Pro and similar threats.

Palladium Pro is classified as Rogue Application. After infecting a user’s system, it proceeds to scare its victim into buying the “product” by displaying fake messages, stating that your computer need particular components, or need to be fixed or has other serious problem that needs only Palladium Pro can help you to solve these after you download the trial version. As soon as the victim downloads Palladium Pro trial version, it offers to buy the full version to fix these false errors. If the user agrees, Palladium Pro not only does not fix the errors, but it takes the user’s money and may even install additional spyware into the victim’s computer.

Some Rogue Applications, such as Palladium Pro, may offer users to buy it after the victim clicks on a banner or a pop-up while surfing the internet. Usually, a Trojan is installed to a victim’s computer after clicking on the advertisement, or comes bundled with various freely shiped programs like codecs. It then proceeds to download or even install Palladium Pro, which is another way for Rogue application to spread itself.


How to tell if your PC has been infected by a Rogue Application such as Palladium Pro?

Numerous undesirable and annoying pop-ups: Rogue applications try to scare you into buing full versions by displaying various popups or fake alerts (like Palladium Pro fake alerts) in your browser or even windows computer. They try to convince you to download trial or buy full version.
Slow computer performance and non-working programs: Rogue applications try to slow down your system to force you to believe that there are problems that need to be fixed. They change your desktop background, show various alerts about registry errors or stop your PC from playing videos and images.

rogue application

  1. Mesfin
    January 9th, 2011 at 20:09 | #1

    my desk top computer was infected yesterday by this fake security. Now my problem is when i open my computer palladium pro appear and I can’t acess to internate and my documents. i need Ur help to solve this problem.

    • January 9th, 2011 at 22:08 | #2

      Mesfin: Have you tried safe mode with networking? Also, try launching task manager and killing process called Palladium.exe.

  2. nita
    January 12th, 2011 at 04:29 | #3

    That just happened to my computer,I did the task manager launching,and now it is ok…

  3. nita
    January 12th, 2011 at 04:30 | #4

    How can we tell others about this…

  4. reDz
    January 15th, 2011 at 06:48 | #5

    i have also a problem, when i used taskmngr. i cant access it the palladium will also appear,, help me please

    • January 15th, 2011 at 13:31 | #6

      reDZ: Try rebooting in safe mode and trying doing removal instructions from it.

  5. Gail Warner
    January 15th, 2011 at 22:53 | #7

    I have just been infected on my other computer by Palladium Pro. When I go into safemode with network, I get the Windows screen asking for my password. When I enter the password, it goes back to Palladium. Please help.
    I can’t get on to my computer to download the Spyware Doctor program.

    • January 16th, 2011 at 02:44 | #8

      Gail: Have you tried killing palladium pro process?

  6. anita mccoy
    January 16th, 2011 at 03:00 | #9

    i can’t get rid of Palladium Pro. it comes up on my scree, and won’t let me get anywhere else not even when i ctl alt delte. it has fozen everything unless i agree to register i even reboted twice. help!

  7. anita mccoy
    January 16th, 2011 at 04:06 | #10

    i need your help getting removing Palladium Pro. i can’t get to anything it froze my screen. I can not ctl alt delet, because it won’t do anything, and i can not download spyware doctor. please help. thank!

    • January 16th, 2011 at 19:47 | #11

      Anita: Have you tried rebooting in safe mode with networking and creating the file in appropriate dir as it is posted in guide?

  8. reDz
    January 16th, 2011 at 05:37 | #12

    the palladium pro still appear after i restart my laptop..

  9. reDz
    January 16th, 2011 at 18:29 | #13

    Ok sir ill try it again

  10. bev
    January 16th, 2011 at 20:22 | #14

    I have tried to bring up task manager and palladium will not let me do anything it just keeps telling me I need to purchase the whole package to get my programs to function properly. please help I have important work to get done.

  11. Jack
    January 17th, 2011 at 18:01 | #15

    Thank you this is very helpful but i have some problems there is a lot on what the virus is but not enuff on how to get rid of it and weather microsoft security essentials is non reliable as that is the program i use as my anti virus but that is the program that gave me the Palladium virus my questions are should i get a new anti virus can i trus microsoft security essentials???

  12. Mike
    January 18th, 2011 at 08:24 | #16

    At the first second you see the Palladium startup menu hold control alt delete.
    Click Process
    Find Palladiumpro.exe or Palladium.exe (forgot the name of it)
    Click end task and the click ok to confirm the box that pops up.
    Now go back to applications tab in ctrl-alt-delete
    click start new task
    it will come up with a new window that will say something like—> open: cmd
    click ok
    A black box will appear.
    Now type in explorer.exe
    THIS WILL ONLY RESTORE YOUR DESKTOP it is up to you from then on to look for a means of removal

  13. Debra Mott
    January 19th, 2011 at 10:31 | #17

    I opened an email supposedly from Facebook, said for id protection my password had been changed. Once I opened the email my computer went nuts.

  14. Nate
    January 19th, 2011 at 17:53 | #18

    Coworker brought me his dad’s computer with this infection. I tried the ctrl-alt-del to no avail. I also tried safe mode with networking and couldn’t get in since the program disabled task mgr. So I started the computer in safe mode with command prompt and was able to navigate to the right directory to remove the files. Once the files were removed I rebooted the computer and removed the rest of the infection. Hope this helps!

  15. J
    January 20th, 2011 at 07:51 | #19

    Nate your idea worked great on my coworkers computer.

    just in case someone is not very savvy here is what I did.

    1. Restart computer
    2. press F8 before computer starts to fully reboot
    3. boot to safe mode with command prompt
    4. type in cd c:\users\”username”\appdata\roaming and hit enter
    5. type dir hit enter
    6. look for palladium.exe
    7. type del palladium.exe hit enter
    8. hit ctrl+alt+del
    9 restart computer
    10. at this point computer will reboot like normal
    11. Delete all shortcuts to the file
    12. go to windows explorer and navigate to the same file directory as above c:\users\”username”\appdata\roaming
    13. delet all the other related files %UserProfile%\Application Data\completescan_pal
    %UserProfile%\Application Data\install_pal
    %UserProfile%\Application Data\palladium.exe
    %UserProfile%\Application Data\uid_pal
    %UserProfile%\Desktop\Palladium.lnk

    14. update antivirus, spyware, or any other malware removals you have and run antivirus programs to verfiy.

    hope this helps and thanks again nate.

  16. Sharon Cook
    January 20th, 2011 at 16:55 | #20

    Thanxs for the info – it arrived today on one of my network PC’s – how it got in only knows as we have firewalls and a proxy – we also use Kaspersky but it got through Maleware bytes – just wanted to say thanks.

  17. Linda
    January 20th, 2011 at 22:11 | #21

    HELP…having the problem as Mesfin….any ideas??? Please!!

    • January 20th, 2011 at 23:38 | #22

      Reboot, and press F8 while system booting.
      Choose safe mode with networking.

  18. S
    January 21st, 2011 at 21:12 | #23

    @J
    Hi there J,
    where are the related files you mention, and how do I find them to delete them?
    REALLY not tech savvy.

  19. Luis
    January 21st, 2011 at 21:51 | #24

    Hello all,
    i have this problem this palladium dont let me access anything, not task manager. I try do hit ctrl, alt and delete it doesnot work. can anyone help me with this problem?

    Thanks

  20. AP
    January 22nd, 2011 at 03:15 | #25

    THANK YOU SO MUCH FOR EXPLAINING HOW TO REMOVE THIS VIRUS. I WALKED STRAIGHT THROUGH YOUR STEPS AND WORKED PERFECTLY!! THANK YOU SO MUCH!!!!!!

  21. Jessica
    January 23rd, 2011 at 11:58 | #26

    please help me about this palladium pro. i cannot access on my internet. what will i do? thanks.

  22. Ray
    January 23rd, 2011 at 12:25 | #27

    I got infected with this scam and the only way I fixed it was rebooting in safe mode and doing a system restore. When I checked the uninstall programs in the control section, it no longer appeared and my system went back to it’s original state and working fine now.

  23. RF
    January 23rd, 2011 at 22:33 | #28

    having the same problems, finally was able to get to the search mode, NO SIGN of this palladium have shown up! I was able to usa a malbybes program and super-antivirus scan and NOTHING showed up here. I DON’T KNOW WHAT ELSE TO DO!!!

  24. T
    January 24th, 2011 at 03:58 | #30

    Not computer savy but when I hit F8 and then C:\Windows\system32> comes up..it does not allow me to type in cd c:\users\”username”\appdata\roaming and hit enter. Help, Im stuck!

  25. ron
    January 24th, 2011 at 18:31 | #31

    this palladium pro virus has my computer totally locked up. I cant get past a blank screen. I will do cntl alt del at startup but it then takes me to the BIOS setup utility screen.. NOT the windows startup screen??? What do i do now??

  26. BREN
    January 25th, 2011 at 00:59 | #33

    @Mike
    this problem has been a thorn in my side for a month now. thanks for da advice.

  27. RF
    January 26th, 2011 at 00:18 | #34

    my (other ) computer will not allow me to download the spyware doctor because of a “smart engine” app. when spyware dr says it will remove the smart engiime…it still will not ewmove it. I have tried 3 times.
    Also when I access in safe mode and type in cd c:\users\”username”\appdata\roaming and hit enter
    it says ditectory not found. I have been trying ALL these things for 3 days, and no luck so far .
    if I was to reset my default settings, would I loose all my data and homepage and favorites?
    one more thing…where in task manager do I go, the only one I have is word perfect task manager. PLEASE HELP ME!!!

    • January 26th, 2011 at 11:16 | #35

      RF: Task manager can be launched by pressing ctrl+shift+esc or hitting ctrl+shift+del and choosing from menu.

  28. slynch
    January 26th, 2011 at 04:03 | #36

    @J

    The step 4 type in cd c:\users\”username”\appdata\roaming and hit enter

    tells me it cannot be foundplease help

    • January 26th, 2011 at 11:15 | #37

      Slynch: On older os it is C:\Documents and Settings\Your username\Application Data

  29. RF
    January 26th, 2011 at 04:46 | #38

    anyone there to help?

  30. AP
    January 26th, 2011 at 08:19 | #39

    @Jessica
    I fixed the Palladium Pro Virus through the advice from 2-viruses.com I followed their instructions exactly and it worked. This is what you do:

    Removal of Palladinum Pro: When you find your PC infected, instead of a normal screen of start up, you will see a start screen with a Palladinum Pro logo. Instead of pressing one of its offered “Normal Startup” or “Safe Startup”, launch Windows Task Manager (ctrl+alt+delete) and stop palladium.exe process. Windows will ask if you are sure about this, so you should also press Yes. Additionally, you will see a blank screen with Task Manager running, so to return at your Windows desktop click the File menu, run New Task, write explorer.exe into the Open field and press OK. Now update your anti-spyware (Spyware Doctor or Malwarebytes Anti-Malware are recommended) and run a full system scan.

  31. drew
    January 26th, 2011 at 09:43 | #40

    Hey guys, this palladium thing has effed up my comp.
    So when I reboot, I hit f8 and nothing happens. And I hit f8 with command (enter button right) and still no safe mode..
    I have to actually hold the off button as my comp won’t restart or open the internet (I’m replying now on my berry)
    Any help guys? Thanks so much!

  32. drew
    January 26th, 2011 at 09:45 | #41

    Sorry I’m very comp illiterate, umm also how and where is task manager located? Thanks

  33. drew
    January 26th, 2011 at 09:49 | #42

    @drew

    Ok sooo palladium has infected me so bad I can’t launch task manager, the internet, restart or safe mode.. What do I do? And I’m fairly computer illiterate.. Thanks!

  34. Thomas Fujimoto
    January 26th, 2011 at 10:27 | #43

    I have the same problem in SAFE MODE. The first I did was SAFE MODE restart, and palladium pops up as usual. Could not find it in the control panel – software window to delete it. Did not get me further.
    Will try the above tips.
    Lounching task manager? Have a Japanese version, cannot understand “task manager”. Any easy road map how to go?
    Thanks!

  35. BREN
    January 27th, 2011 at 21:23 | #44

    thought i had got rid of the virus, but it reappeared. PLEASE HELP ME. I work during the day and need to do my homework at night, i am getting too far behind in school.

  36. January 28th, 2011 at 20:04 | #46

    which doctor i should download

  37. linda mac donell
    January 30th, 2011 at 00:18 | #47

    I have followed the recommendations and my computer still has that annoying logo at the beginning.i can get in after the necessary ctrl alt del but when i reboot the same process has to be repeated.does anyone out there have the same problem and if so is there a solution?allen

  38. AP
    January 30th, 2011 at 00:43 | #48

    @linda mac donell
    I fixed the Palladium Pro Virus through 2-viruses.com I followed their instructions exactly and it worked perfectly. This is what you do:

    Removal of Palladinum Pro: When you find your PC infected, instead of a normal screen of start up, you will see a start screen with a Palladinum Pro logo. Instead of pressing one of its offered “Normal Startup” or “Safe Startup”, launch Windows Task Manager (ctrl+alt+delete) and stop palladium.exe process. Windows will ask if you are sure about this, so you should also press Yes. Additionally, you will see a blank screen with Task Manager running, so to return at your Windows desktop click the File menu, run New Task, write explorer.exe into the Open field and press OK. Now update your anti-spyware (Spyware Doctor or Malwarebytes Anti-Malware are recommended) and run a full system scan.

  39. Champagne
    January 30th, 2011 at 01:19 | #49

    Thanks AP it worked

  40. Andrew
    February 2nd, 2011 at 03:35 | #50

    My system was just infected. I installed and ran spyware doctor and when it reboot to finish rwmoving the vurus, it gave me the blue screen of death. Fatal system error c000021a. Am I up the creek without a paddle?

  41. Andrew
    February 2nd, 2011 at 03:42 | #52

    I did follow the instructions to remove it first!

  42. stephan
    February 7th, 2011 at 01:23 | #53

    My PC is infected with the PalladiumPro. I need help to remove it. How much

  43. Haxuan
    February 9th, 2011 at 18:12 | #54

    I removed Palladium Pro but somehow not completely so now I often get pop-up warnings like “Window cannot find…”. Please show me how to fix this problem. I’m a PC dummy so please help me.

  44. AP
    February 11th, 2011 at 05:05 | #55

    @Haxuan

    I fixed the Palladium Pro Virus through the advice from 2-viruses.com I followed their instructions exactly and it worked. FOLLOW EVERY SINGLE STEP. If you don’t follow the instructions exactly, the virus will not go away completely.

    This is what you do..

    Removal of Palladinum Pro:

    Reboot your machine, then…
    Instead of a normal screen of start up, you will see a start screen with a Palladinum Pro logo. Instead of pressing one of its offered “Normal Startup” or “Safe Startup”, launch Windows Task Manager (ctrl+alt+delete) and stop palladium.exe process. Windows will ask if you are sure about this, so you should also press Yes. Additionally, you will see a blank screen with Task Manager running, so to return at your Windows desktop click the File menu, run New Task, write explorer.exe into the Open field and press OK.
    Now to completely get rid of the entire virus: Update your anti-spyware (Spyware Doctor or Malwarebytes Anti-Malware are recommended) and run a full system scan.
    AP

  45. Zaini
    February 12th, 2011 at 20:26 | #56

    @ stephan:
    Theres the help on this page, how to remove palladium pro virus. follow those instructions. or run an anti malware program like Malware Bytes or Super anti spyware.
    Good Luck

  46. Sass Irmus
    February 14th, 2011 at 09:27 | #57

    Windows task folder should be cleaned up too as it tries through those tasks to contact one ***** webpage in Ukraine. Those tasks showed up there after that thing infected few of our computers.

  47. Ron
    February 19th, 2011 at 12:46 | #58

    As for the Smart Engine app, it’s folder is hidden in the appdata/roaming folder, kill that and it should let you connect to the net

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