FenixLocker Ransomware - How to remove?
FenixLocker ransomware – a new ransomware threat, which has just been released. Nevertheless, we have good news. This new virus, in fact, can hardly be called a threat, since its code has been cracked and we will provide you with the legitimate, free and smoothly working decryptor at the end of the article. Now read the post to know, what this ugly virus is like, how it has gotten onto your computer and, finally, discover the best solutions for its removal and, last of all, retrieve your data.
About FenixLocker Ransomware
The name of FenixLocker cryptomalware comes from its end of file mark. The particular string is, FenixIloveyou!. This ransomware virus uses the unfading popularity encryption, namely, the asymmetric encryption, generally referred to as AES encryption, to encrypt the victim’s data. It appends .firstname.lastname@example.org extension to the filename extensions of every encrypted file. For example, Image.jpg will be converted into Image.email@example.com. When the encryption works are over, FenixLocker crypto virus drops the ransom note called Cryptolocker.txt or Help to decrypt.txt:
All of your files are encrypted, to decrypt them write me to email : firstname.lastname@example.org
As you can see, the hackers behind FenixLocker ransomware make no long stories. The contact e-mail provided is email@example.com (this is where the extension comes from), which is supposed to be your Holy Grail. However, we insist that you chased such thoughts away, as there is a decryption tool, resplendent with glittering, in the last section of the article.
How is FenixLocker Ransomware Spread?
FenixLocker crypto malware is, actually, a Trojan Horse. It is distributed by spam e-mails through spam e-mail campaigns. During which some suspicious spam e-mail land into the victim’s e-mail box. These e-mails are infected with the malicious code of the ransomware: they contain infectious links and/ or malicious attachments. The fake e-mails try to pretend official notices of any kind – an invoice, an indictment, a delivery notice, etc. Or they can appear as secretive e-mails from an unknown sender. FenixLocker virus can also be the aftermath of visiting unsafe domains or clicking on suspicious advertisements.
How to Decrypt Files Encrypted by FenixLocker Ransomware?
Fabian Wosar of Emsisoft has developed the free working decryptor for decrypting data files, encrypted by FenixLocker file-encrypting virus. Use this link to get access to it: https://decrypter.emsisoft.com/fenixlocker. You will only have to drag one encrypted file (no matter which one) onto the decrypter, and it will generate the key for all of the encrypted file types. But before doing that, copy the damaged data and remove the actual malware from your computer’s system by employing the following antivirus software – Reimage, Spyhunter or Malwarebytes. These tools are the heavy artillery needed to make FenixLocker virus capitulate. Manual removal is not recommended to be implemented by an inexperienced user, since you risk causing even greater damage to your computer’s system and your data. However, the tutorial for the manual removal of FenixLocker ransomware is at your fingertips, just in case. See below.
Update of the 14th of December, 2016. The new version of FenixLocker ransomware leaves Help to decrypt.txt file of the ransom note and firstname.lastname@example.org e-mail address for clarifying the payment procedure.
How to recover FenixLocker Ransomware encrypted files and remove the virus
Using System Restore to restore PC to previous state
1. Reboot your computer to Safe Mode with Command Prompt
for Windows 7 / Vista/ XP
- Start → Shutdown → Restart → OK.
- Press F8 key repeatedly until Advanced Boot Options window appears.
- Choose Safe Mode with Command Prompt.
for Windows 8 / 10
- Press Power at Windows login screen. Then press and hold Shift key and click Restart.
- Choose Troubleshoot → Advanced Options → Startup Settings and click Restart.
- When it loads, select Enable Safe Mode with Command Prompt from the list of Startup Settings.
2. Restore System files and settings.
- When Command Prompt mode loads, enter cd restore and press Enter.
- Then enter rstrui.exe and press Enter again.
- Click “Next” in the windows that appeared.
- Select one of the Restore Points that are available before FenixLocker Ransomware has infiltrated to your system and then click “Next”.
- To start System restore click “Yes”.
3. Complete removal of FenixLocker Ransomware
4. Restore FenixLocker Ransomware affected files using Shadow Volume Copies
If you do not use System Restore option on your operating system, there is a chance to use shadow copy snapshots. They store copies of your files that point of time when the system restore snapshot was created. Usually FenixLocker Ransomware tries to delete all possible Shadow Volume Copies, so this methods may not work on all computers. However, it may fail to do so.
Shadow Volume Copies are only available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8. There are two ways to retrieve your files via Shadow Volume Copy. You can do it using native Windows Previous Versions or via Shadow Explorer.
a) Native Windows Previous Versions
Right-click on an encrypted file and select Properties>Previous versions tab. Now you will see all available copies of that particular file and the time when it was stored in a Shadow Volume Copy. Choose the version of the file you want to retrieve and click Copy if you want to save it to some directory of your own, or Restore if you want to replace existing, encrypted file. If you want to see the content of file first, just click Open.
b) Shadow Explorer
It is a program that can be found online for free. You can download either a full or a portable version of Shadow Explorer. Open the program. On the left top corner select the drive where the file you are looking for is a stored. You will see all folders on that drive. To retrieve a whole folder, right-click on it and select “Export”. Then choose where you want it to be stored.
5. Use Data Recovery programs to recover FenixLocker Ransomware encrypted files
There are several data recovery programs that might recover encrypted files as well. This does not work in all cases but you can try this:
- We suggest using another PC and connect the infected hard drive as slave. It is still possible to do this on infected PC though.
- Download Data Recovery Pro (commercial)
- Install and scan for recently deleted files.
Note: In many cases it is impossible to restore data files affected by modern ransomware. Thus I recommend using decent cloud backup software as precaution. We recommend checking out Carbonite, BackBlaze, CrashPlan or Mozy Home.