Comments on: Antivirus Live

By: Vincent

Vincent — Tue, 29 Jun 2010 10:59:14 +0000

Help umm I got the virus gone but something about my computer wont let me change the LAN settings I unchecked proxy hit OK but apply wont. ..light up and let me hit it. Any suggestions

By: David

David — Sat, 05 Jun 2010 17:37:34 +0000

This was excellent instruction to simplify a scary and dificult situation. Worked perfectly for me. Thank you!

By: Leslie

Leslie — Sat, 08 May 2010 08:55:41 +0000

TY for this, but unfortunately since you published this, the programmer got smart, it is no longer ?sysguard.? I can’t tell you what it is now.

By: psylent

psylent — Mon, 03 May 2010 00:43:31 +0000

This virus will not allow you to open any downloaded file, nor will it let you open a task manager / process explorer. I have encountered it a few times now and have found the best way to remove it is either 1) boot into safe mode(with networking) run the msconfig tool, look for any “odd” program names that are stored in your c:\programdata folder, uncheck these, open a MSDOS window and navigate to the folder location given in the startup tab of msconfig, manually delete all files that are not a windows or known process. Reboot to normal mode, install malwarebytes anti-malware, run it let it remove what it wants then you should be ok to download / install a new anti virus.

use a linux live cd and manually remove the virus file (advanced user only, as you can damage your windows installation doing this).

By: Jay Gardner

Jay Gardner — Wed, 21 Apr 2010 02:41:51 +0000

Hi Everyone…I have an easier option to get rid of the anti virus live….simply download ‘Norton internet security 2010′ and it will find the software and delete it…I got it tonight and this is what i did….you might have to run the an a full system scan a couple of times x

By: tristan howell

tristan howell — Mon, 05 Apr 2010 16:53:11 +0000

i had gotten rid of this anti virus live a while ago, since then, there has been a few things that no longer work on my laptop, example… internet explorer, my itunes store, my windvd that plays my bluray discs, etc. how would i fix these problems?

By: AA

AA — Mon, 22 Mar 2010 13:58:35 +0000

Had the same nasty virus attack and ran the combofix. This worked immediately Thanks @Sonny

By: Lauren

Lauren — Thu, 11 Mar 2010 21:42:12 +0000

Dudes and dudettes that AntiVirus live sucks! I got it one time and I didn’t have a computer for a week. In fact I got with while down loading JavaScript. I got the AntiVirus Live while on Albino Blacksheep.

By: admin

admin — Thu, 11 Feb 2010 12:54:27 +0000

Ykimvle : press ctrl+shift+esc

By: ykimvle

ykimvle — Wed, 10 Feb 2010 22:43:52 +0000

@admin hi can you tell me where task manager is?

By: Amy

Amy — Thu, 04 Feb 2010 15:42:18 +0000

Help! I had this problem a couple of months ago and was able to get rid of it thanks to the comments here. I went to Task Manager and found a sysguard file. Once I ended it and then ran a scan, everything was fine. (I used SpyBot, btw). But now this stupid thing is back! I went through every single file in Task Manager and there are no sysguard files. Has anyone come across a different file name for this virus?

By: admin

admin — Sun, 31 Jan 2010 22:04:07 +0000

Marge : It is obvious that malwarebytes havent cleaned everything in your case. Typically, you get a mix of different parasites, not a single parasite and removers might miss some. Thus it is good idea to scan with other removers, like Spyware doctor.
Also Malwarebytes does not fix corrupt PC settings: infected hosts file or malicious proxy settings in your browser. Not sure why it is so, as it is a well known problem for couple months already, but you have to check your browser settings if you used Malwarebytes to clean Antivirus Live or couple similar parasites.

By: marge

marge — Sun, 31 Jan 2010 19:59:49 +0000

i was infected the other day with this, and used malwarebytes to remove. haven’t had any problems with it reappearing, however, my computer is VER”Y slow now, and the mouse freezes up. any ideas as to what might be causing this? I run adaware, mcafee also. ??? Thanks!

By: Louise Morris

Louise Morris — Fri, 29 Jan 2010 19:46:52 +0000

I got the Antivirus Live bug and read your instructions. I went to Task Mgr and the processes tab, and looked for [random] sysguard.exe but it wasn’t there. Earlier when I got a warning that one of my files was corrupted/attacked, it gave the filename as ssu.exe which I couldn’t find in the list either. Any ideas?

By: Pat

Pat — Fri, 29 Jan 2010 03:19:06 +0000

@helen THe easiest way to get rid of it is to not go on safe mode.Before the Antivirus screen pops up click task manger by Right clicking the date. Go to the process tab and whenever anything with guard.exe appears end its process. This allows you to run your antivirus program( I use malwarebytes) and get rid of the hindering pop ups. Once the infected items are detected delets them and restart your computer. SO easy peasy a 14 year old can do it and figure it out!

By: admin

admin — Thu, 28 Jan 2010 08:10:13 +0000

Jeanne : I would go with ESET’s nod32 or Kaspersky. Imho they are better than Norton or Mcfee. Also you should have an anti-malware program with real time protection, good choices would be spyware doctor, maybe superantispyware or full version of malwarebytes.

By: Charlie

Charlie — Thu, 28 Jan 2010 02:50:31 +0000

My computer is infected and i don’t know what to do my icons won’t activate spyware doctor won’t activate…..HELP!!!!!!!!!????

By: Tracy Cullinan

Tracy Cullinan — Wed, 27 Jan 2010 21:23:21 +0000

I’m not sure which virus my husband downloaded when he opened a link on facebook…. how many times did i tell him not to! but right now i can access internet but have lost a lot of my basic tool bars on explorer. i can’t copy and paste or print and i can’t download either. the search engines don’t work either. do you have any suggestions. thank you

By: Jeanne

Jeanne — Wed, 27 Jan 2010 21:08:51 +0000

Thank you Sonny Phono After days of searching and offers For as much at $150 for cyberdefender to take off the antivirus live…you were right…followed your steps…and was patient….lucky I had mozilla Firefox which was still running….took about 20 minute to complete. That is the best real anti virus do I want to run now for protection? Which security program Norton 2010 or McFee?
Please advise

By: Stev

Stev — Wed, 27 Jan 2010 17:53:07 +0000

@Leslie
Hi Leslie,
I had the Antivirus Live just this morning. I got it from a link on Facebook.
You will have to download the Explore.exe referenced in the article above. Once running, you will be able to locate the %sysguard.exe file. The Explore app will allow you to delete the file and thus stop the malicious app will stop popping warnings as well as allow you to run and update your antivirus application. Just follow the steps listed in the above article and you should be up and running again soon.

Stev